Updated: March 3, 2021
Please note, we are not a healthcare provider and the Service is not a medical or healthcare, mental, or behavioral health service; the Service is not intended to diagnose or treat any health conditions. When you choose to register for the Service, we will share your information with the counselor or other care provider organization that is making the Service available to you (“Provider Organization”). If you need medical care or treatment, you should contact your Provider Organization or health care provider directly.
1.) Information Collection and How We Use It
“Personal Information” is information that directly or indirectly identifies you or can be used to identify you as an individual. The following are the categories of Personal Information we collect about you, depending on your use case and level of engagement with the Service, and how we collect it:
Once you register, we collect your responses to the mental or behavioral health screening questionnaire, which may include general information about your health, medical care, mental or behavioral care, including your current state of mind or feelings you may be experiencing. We relay this information to your Provider Organization and use this information to provide recommended actions based on specific information relevant to your condition or situation and as may be provided by your Provider Organization.
We also use your Personal Information to respond to your requests or inquiries or otherwise communicate with you about or through the Service; and to manage, protect and improve the Service. For example, if you agree to receive text messages, we will use your mobile number to send you reminders and alerts pertaining to your use of the Service.
Information Collected Automatically. We may automatically collect Personal Information about you when you visit or use the Service. For example, we automatically collect some information and data about your computer or mobile device when you visit or use the Service such as your IP address and browser type. We may also use your IP address to collect your general location. This information helps us improve the Service and provide information specific to your use of the Service. We may also aggregate Personal Information that we automatically collect in connection with your use of the Service, such that the information no longer identifies you individually. We may use and disclose such aggregated information for our business purposes.
- Log Data:When you use the Service, we or our service providers, may use assorted technologies that automatically or passively collect information about how the Service is accessed and used. For example, when you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”). Log Data is not intended to be personally identifying, but if we associate it with you as an identifiable person, we will treat it as Personal Information.
We also use cookie data and Log Data to maintain and help diagnose problems with the Service and to help administer and audit usage of the Service.
2.) Do Not Track Disclosure; Third-Party Tracking
The Service does not respond to Do Not Track (“DNT”) signals or messages and we do not presently have the capability to omit you from usage analytics to the extent that your browser or device sends us a DNT signal or message. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked. You may be able to enable or disable DNT by visiting the preferences or settings page of your web browser. Other than our service providers (such as our website analytics provider), we do not permit third-parties to track your activities overtime and across websites and the Service for purposes of promoting the third-party’s own products or services. That said, we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
3.) Information We Share with Others
Provider Organizations. We will disclose your Personal Information to your Provider Organization that is procuring your access to the Service.
Business Transactions. If Sneez is involved in a merger, acquisition, reorganization, liquidation, change of control or sale, all information we collect, including your Personal Information, may be transferred as a business asset.
We strive to implement and maintain commercially reasonable security for Personal Information we collect through the Service. However, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we collect from you.
5.) Links to Other Sites
6.) Children’s Privacy
The Service is not directed to children under age 13. Only persons age 18 (or older if the age of majority is higher where they reside) have permission to use the Service.
We do not knowingly collect Personal Information from children under age 13. If you are a parent or guardian and you learn that your child under age 13 has provided us with Personal Information, please contact us at firstname.lastname@example.org. If we become aware that we have inadvertently collected Personal Information from a child under age 13, we will take steps to remove that information from our servers.
7.) Notice to Residents of Countries Outside the United States